Shipping and Returns

Shipping Domestic

We will endeavour to ship items to you as quickly and safely as we can. We deliver anywhere in New Zealand including rural addresses. However, we will not deliver to any address which we deem suspicious or to P.O. Boxes. We ship our goods using CourierPost and New Zealand Post.

Dangerous Goods (DG)
Aerosol spray cans like Advanced Colored Pencil Textured Fixative and Advanced Colored Pencil Final Fixative and flammable liquids like Colored Pencil Touch-Up Texture are classified Dangerous Goods for freighting purposes. Courier companies charge an extra fee for handling Dangerous Goods which we must pass on to the customer in addition to the normal delivery charge that applies. To avoid confusion at checkout with too many shipment options, a Dangerous Goods fee is now included in the product price where applicable.

Please note, that there may be an additional delay by courier companies shipping dangerous goods of 2-3 days on top of the normal delivery time. 

Our shipping rates are:

South Island up to 5kg
Standard - $11.00
Rural Delivery (RD) - $13.70

North Island up to 5kg
Standard - $14.40
Rural Delivery (RD) - $17.10

Shipping International

No overseas deliveries are available. 

Returns

No refunds - All sales are final.